Last Updated: Jan. 12, 2021
This Acceptable Use Policy (“AUP”) governs your use of the Services and
is incorporated by reference into Bunniehost, TSG’s Terms of Service. Unless
otherwise stated, defined terms in this AUP have the meanings provided in the
Terms of Service. Bunniehost, TSG may modify this AUP at any time without
notice.
The Services provided by Bunniehost, TSG may only be used for lawful
purposes. You agree to comply with all applicable laws, rules and regulations
in connection with your use of the Services. Bunniehost, TSG reserves the right
to refuse service to anyone. Any material that in our judgment violates this AUP
in any manner may be removed from our servers (or otherwise disabled), with or
without notice. Failure to respond to an email from our abuse department within
the specified time period in our email to you may result in the suspension or
termination of the Services.
You are responsible for the activities of your agents, representatives,
and end-users (“Users”) and will they abide by this AUP. The Services
shall be used solely for legitimate business and commercial purposes, and you
shall not use the Services for activities which, in Bunniehost, TSG’s sole
discretion, may be illegal, offensive, abusive, or in a manner that interferes
with or adversely affects the Services or use of the Services (including
deliberate attempts to overload a system and broadcast attacks) or that would
expose Bunniehost, TSG to criminal or civil liability.
Prohibited Uses
Infringement of Intellectual Property Rights.
Use of the Services to infringe upon another party’s intellectual
property rights is prohibited. This includes, but is not limited to, the
unauthorized copying or distribution of movies, music, books, photographs,
software/warez, or any other copyrighted work. Selling or offering to sell any
counterfeit merchandise will result in the immediate termination of your account.
Any account found to be infringing on the intellectual property rights of
others will be expeditiously removed or access to the material will be
disabled. Any account found to be in repeated violation of this prohibition
will be suspended or terminated.
If you believe that your intellectual property rights are being
infringed upon, please email abuse@Bunniehost.com For copyright
infringement claims, Bunniehost, TSG follows the Digital Millennium Copyright
Act (“DMCA”) notice and takedown procedures.
Using a shared account as a backup/storage device.
You may not use a shared hosting account as a backup/storage device with
the exception of one cPanel backup of the same account. Please do not take
backups of your backups.
Unacceptable
Material
Zero Tolerance Adult Content Policy
Bunniehost, TSG has a zero tolerance policy in effect for adult content.
We do not allow any content considered “adult material” on our servers. This
includes any type of media that may contain nudity, partial nudity, or anything
else of adult nature determined in Bunniehost, TSG’s sole discretion. Violators
of this policy will be immediately terminated without a refund. Additional
prohibited content is outlined below:
Unacceptable material on our servers include without limitation:
In addition, you and your Users must comply with all applicable laws,
rules and regulations related to your use of the Services, specifically
including data protection and privacy laws, as well as laws relating to
unsolicited commercial electronic messages.
Child Pornography Prohibited.
Content that is potentially harmful to minors, as determined in Bunniehost,
TSG’s sole discretion, is strictly forbidden, including but not limited to,
child pornography or content perceived to be child pornography. Any website
found to host child pornography or linking to child pornography will be
suspended immediately without notice.
Free Web Hosting Not Allowed For Resellers.
BunnieHost Resellers are not allowed to provide “free web
hosting” services to their customers.
Other Prohibited Content.
We reserve the right to refuse service to anyone. Any material that, in
our judgment, is obscene, threatening, illegal, or violates our Terms of
Service or this AUP in any manner may be removed from our servers (or otherwise
disabled), with or without notice.
Unacceptable
Resource Usage
You may not:
Use twenty-five percent (25%) or more of our system resources for longer
than ninety (90) seconds at a time. Activities that could cause this excessive
use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.
Run stand-alone, unattended server-side processes at any point in time
on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer (including Google Cash / AdSpy) on
shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat)
network.
Run any bit torrent application, tracker, or client. You may link to
legal torrents off-site, but may not host or store them on our shared servers.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers such as counter-strike, half-life,
battlefield1942, etc.
Run cron entries with intervals of less than fifteen (15) minutes.
Run any MySQL queries longer than fifteen (15) seconds. MySQL tables
should be indexed appropriately.
Include the local file rather than the URL when using PHP, include
functions for including a local file. Instead of including “http://yourdomain.com/include.php”),
use “include.php”.
Force html to handle server-side code (like php and shtml) to help
reduce usage.
INODES.
The use of more than two hundred and fifty thousand (250,000) inodes on
any shared or reseller account may result in a warning, and if no action is
taken to reduce the excessive use of inodes, your account may be suspended. If
an account exceeds one hundred thousand (100,000) inodes it will be
automatically removed from our backup system to avoid over-usage, however,
databases will still be backed up as a courtesy in our sole discretion. Every
file (i.e. a webpage, image file, email, etc.) on your account uses up one (1)
inode.
User accounts that constantly create and delete large numbers of files
on a regular basis, have hundreds of thousands of files, or cause file system
damage may be flagged for review and/or suspension. The primary cause of
excessive inodes is typically due to Users leaving their catchall address
enabled, but never checking their primary account mailbox. Over time, tens of
thousands of messages (or more) build up, eventually pushing the account past
an acceptable amount of inodes. To disable your default mailbox, login to
cPanel and choose “Mail”, then “Default Address”, “Set Default Address”, and
then type in: “:fail: No such user here”.
Zero Tolerance Spam
Policy
We take a zero tolerance stance against the sending of unsolicited
e-mail, bulk emailing, and spam. “Safe lists,” purchased lists, and selling of
lists will be treated as spam. We may terminate the account of any User who
sends out spam with or without notice.
Websites advertised via spam (Spamvertised) may not be hosted on our servers.
This provision includes, but is not limited to, spam sent via fax, phone,
postal mail, email, instant messaging, or usenet/newsgroups. No organization or
entity listed in the ROKSO may be hosted on our servers. Any User account which
results in our IP space being blacklisted will be immediately suspended and/or
terminated.
Bunniehost, TSG reserves the right to require changes or disable as
necessary, any website, account, database, or other component that does not
comply with our policies, or to make any such modifications in an emergency
that we deem necessary at our sole discretion.
Bunniehost, TSG reserves the right to charge the holder of the account
used to send any unsolicited e-mail a cleanup fee or any charges incurred for
blacklist removal at our sole discretion.
WHMCS Support
Policy
Please note that our support technicians have not been trained on the
WHMCS software outside of the initial installation. Troubleshooting issues
should be addressed directly to WHMCS Reseller Support department at the
following links:
Documentation: https://www.whmcs.com/reseller-support/
Ticket Desk: https://www.whmcs.com/members/submitticket.php?step=2&deptid=13
Our team is able to offer WHMCS upgrades for $75. If you would like us
to perform this, please open a new support ticket.
Defamation Policy
Websites hosted on Bunniehost, TSG’s servers in the U.S. are regulated
by U.S. law. Accordingly, pursuant to Section 230(c) of the Communications
Decency Act, Bunniehost, TSG’s policy is not to remove allegedly defamatory
material from websites hosted on our servers unless the material has been found
to be defamatory by a court, as evidenced by a court order. As a webhost, Bunniehost,
TSG is not a publisher of User content and we are not in a position to
investigate the veracity of individual defamation claims. We rely on the legal
system and the courts to determine whether or not material is indeed
defamatory. In any case in which a court order indicates that material is
defamatory, libelous, or slanderous in nature, we will disable access to the
material. Similarly, in any case in which a U.S. court has placed an injunction
against specified content or material being made available, we will comply and
remove or disable access to the material in question.
Bunniehost TSG’s
Rights
Bunniehost, TSG reserves the right at all times to investigate any
actual, suspected, or alleged violations of this AUP. You shall reasonably
cooperate with Bunniehost, TSG in investigating and correcting any actual or
alleged breach of this AUP by yourself of any User. Bunniehost, TSG further
reserves the right to cooperate with legal authorities and third parties in investigating
any alleged violations of this AUP, including disclosing the identity of any
User that Bunniehost, TSG believes is responsible for such violation. Bunniehost,
TSG may implement technical mechanisms to prevent AUP violations.
Nothing in this AUP shall limit Bunniehost TSG’s rights and remedies at
law or in equity that may be available.
Disclaimer
Bunniehost, TSG is under no duty to monitor user’s activities, and Bunniehost,
TSG disclaims any responsibility for any User’s misuse of the Services. Bunniehost,
TSG has no responsibility for any User or other third-party material or
information created, stored, maintained, transmitted or accessible on or
through the Services, and is not obligated to monitor or exercise any editorial
control over such material. In the event that Bunniehost, TSG becomes aware
that any such material violates this AUP and/or exposes Bunniehost, TSG to
civil or criminal liability,Bunniehost, TSG may, but is not required to, block
access to such material. Unless otherwise stated in this AUP, Bunniehost, TSG
disclaims any obligation to any person who has not entered into an agreement
with Bunniehost, TSG for use of the Services.
AUP Violations
Your Services may be terminated with or without notice upon any
violation of this AUP. If applicable, violations will be reported to the
appropriate law enforcement agency.
A failure to respond to an email from our abuse department within
forty-eight (48) hours, or as otherwise specified in the email, may result in
the suspension or termination of your Services. All abuse issues must be dealt
with via trouble ticket/email and will receive a response within forty-eight
(48) hours.
If you feel you have discovered a violation of our AUP please report it
to: abuse@Bunniehost.com
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